Terms of service

MNTR Terms of Service

Welcome to MNTR (Made North Threads) — a purpose-driven Canadian streetwear brand built on creativity, mentorship, and mental health awareness. These Terms of Service (“Terms”) govern your use of our website and your purchase of any products or services from us.

By accessing our site or placing an order, you agree to these Terms. If you do not agree, please do not use our site.

1. Use of Our Site

You agree to use our website only for lawful purposes and in a way that doesn’t harm MNTR, our customers, or the wider community.

You may not:

  • Post harmful, offensive, or abusive content

  • Attempt to hack, disrupt, or misuse our platform

  • Copy or reproduce our products, branding, or content without permission

2. Orders & Payments

We do our best to make sure all product details, pricing, and availability are accurate. However, we reserve the right to:

  • Refuse or cancel orders (e.g. due to stock issues, errors, or suspicious activity)

  • Limit quantities

  • Adjust product information or pricing without notice

Payments must be completed before orders are fulfilled.

3. Shipping & Delivery

We aim to ship all in-stock items promptly. Delivery times may vary depending on your location and chosen shipping method.

MNTR is not responsible for delays caused by carriers or incorrect addresses provided by the customer.

4. Returns & Exchanges

We accept returns and exchanges within 14 days of delivery.
Items must be unworn, unwashed, and in original condition. Read our full Refund & Return Policy for details.

5. Intellectual Property

All content on this website — including logos, artwork, designs, and text — is the property of MNTR (Made North Threads) and may not be copied, used, or reproduced without written permission.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from your use of our site or products. Our liability is limited to the amount paid for the product(s) purchased.

7. Community Guidelines

MNTR is more than a brand — we’re a movement rooted in authenticity, self-expression, and purpose. We ask that all customers and community members engage respectfully and help us maintain a safe, inclusive space for all.

8. Changes to These Terms

We may update these Terms occasionally. By continuing to use our website after changes are posted, you accept those changes.

9. Contact Us

Have questions? We're here to help.

📧 madenorththreads@gmail.com